RETURN, REFUND OR CANCELLATION POLICY
We aim to provide a great experience every time here at the Orange Almost Naked. The finest way to guarantee an excellent experience is to review our shipping guidelines and keep them in mind while placing orders.
If you have any issue that is not covered below, please reach out to our team on firstname.lastname@example.org and we’ll help work through a solution.
- Shipping Accuracy– It refers to “check your billing and delivery addresses” carefully! Our delivery guarantee extends only to orders that are correctly addressed. We are not responsible for the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided mailing address confirmed on the order acknowledgement.
- No refunds – Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
- Payments – Payments for all products shall be made via cash free platform, which includes net banking, debit/credit card payments or paytm for all purchases made on the website www.orangealmostnaked.com
- Damaged products – We take various measures to pack your products carefully so they are not damaged in transit. If for whatever reason, there is a defect in the product in respect of its quality or they arrive faulty, you are hereby requested to write to us at email@example.com with a picture of the said product attached. The authorized representatives of the OAN will revert immediately on the same per se. In case a flaw is found in the product in respect of its quality, the product shall be returned back to the customer immediately
- Product replacement – In the case, a product is found defective; the same shall be replaced within fourteen working days once the request for replacement for the product is approved.
- No cancellation policy – In the case of an order placed by a customer, the same shall not be cancelled as per the terms and conditions of OAN. Once the order has been processed, we will not cancel the same. We have complete right to make a decision whether an order has been processed or not.